AC FAQS

Frequently Asked Questions Of Air Conditioning Services

Air conditioners are a seemingly complicated system with many working parts. The truth is, once you understand the basics surrounding heating and cooling systems, they are pretty straightforward units. Let’s take a look at some of the most common questions asked about air conditioning units.

How long should my air conditioner last?

Air conditioners are a seemingly complicated system with many working parts. The truth is, once you understand the basics surrounding heating and cooling systems, they are pretty straightforward units. Let’s take a look at some of the most common questions asked about air conditioning units.

What size HVAC system should I get?

This depends on your home’s load requirements. A system that is too big for your home will cool your home too quickly, which makes it inefficient and will shorten the lifespan of your system. A system that is too small may not cool the home under average conditions. Your best bet is to call Absolute Comfort, Inc. to your home we can determine the size of the HVAC system that will best suit your individual needs.

How will I know if my air conditioning filter needs changing?

Some tell-tale signs your air conditioning filter needs changing are:

How often should I change my air conditioning filters?

Every home is different as some people change their filters every thirty days and others wait as long as ninety days. How often the filters are changed depends on the home’s environment and the quality of filter being used. Homes that are in more dusty locations and those that have pets will require more filter changes. Also, the better-quality filters will need to be changed more often as they are stopping more debris and smaller particles. If you or someone in your family has asthma or allergies, this usually causes the time frame to change the filter to narrow as well. When in doubt, change the filter. They are relatively-inexpensive and could save you from having to make an expensive repair in the future. Call Absolute Comfort, Inc. to discuss your options on better filters and/or, air purification.

What are the signs that my air conditioner isn’t working correctly?

If you notice anything off about how your unit is running, it’s wise to call an expert to come perform air conditioning repair. Some signs your air conditioner may require professional attention are:

Should I have a professional service my unit?

Though there are many acts of A/C maintenance you can perform on your own, like filter changes and necessary cleaning, it is best to get a professional to deal with your air conditioning maintenance. If you are not a trained technician, having a professional take a look at your needed air conditioning repairs or service requirements will ensure the job is done right the first time and can help you catch problems while they’re still small and manageable.

Will a new air conditioner save me money?

The simple answer is yes. An air conditioner that is just ten years old could be as much as 60% less efficient than a newer unit. Today’s models are much more efficient, which will keep your energy costs low.
A Reputation Built on Results

Real Client's Reviews

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5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent
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Maxwell Meyer profile picture
Maxwell Meyer
5 June 2026
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Excellent service and trustworthy people. It’s nice to work with honest people who are willing and able to fix issues instead of just recommending to scrap the whole system. It shows they know how to diagnose problems and fix, and keep things well-maintained. Very happily recommend.
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Melissa M profile picture
Melissa M
4 June 2026
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Absolute Comfort is the only company I will call for my heating and air needs. They are professional, polite, and very helpful! My number one choice!
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Amy Pesek profile picture
Amy Pesek
26 May 2026
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I contacted the office for yearly system cleaning and Absolute Comfort was able to fit me in same day! The tech Bill arrived during window time frame, was courteous and professional. I will continue to give Absolute Comfort my HVAC business and recommend them to everyone. Great job!
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Don Spano profile picture
Don Spano
8 May 2026
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Responded within 30 minutes to an emergency, Dylan diagnosed the problem and repaired by replacing defective components. Very professional and outstanding expertise. Will recommend to family and friends without a second thought
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Vicki L profile picture
Vicki L
14 April 2026
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Bill was very helpful at answering my questions to better understand how to take care of my A/C system. He was pleasant and patient with the annual tune-up.
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Heather Stolz profile picture
Heather Stolz
19 March 2026
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Quick, friendly, and easy service. My furnace and AC options were clearly explained to help me make the best choices for my home.
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Laurie Sellers profile picture
Laurie Sellers
15 February 2026
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Nick at Absolute Comfort designed our heating and air conditioning systems 26 years ago. His company has been maintaining and upgrading it since. Their expertise surpasses all. His son Dylan and other familiar faces are friendly and respectful. They work efficiently and diligently to get the job done, and protect and clean up before leaving. We’re glad that Absolute Comfort has always been there for our heating & AC needs. We highly recommend them.
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Lisa Johnson profile picture
Lisa Johnson
9 February 2026
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Absolute Comfort has the best customer service!
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Jeanine Barber profile picture
Jeanine Barber
30 January 2026
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Bill is very knowledgeable and explained the issues so we could understand what was going on with our furnace. We've used Absolute Comfort for many years and have always been happy with their service.
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Alex Schwaner profile picture
Alex Schwaner
29 January 2026
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Absolute comfort heating serviced my furnace and we’re professional and courteous. Quiet and competent. The pricing was very fair. They will be my go to!!!
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alan strass profile picture
alan strass
23 January 2026
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Absolute Comfort, Inc has been my HVAC source for both heating and air conditioning (product selection, installation, maintenance, and repair) for about a decade. I find Nick (owner) to be extremely knowledgeable, responsive, competitive, and above all trustworthy. Most recently, Dylan and Scott, installed a new IBC Boiler to replace an end of life Triangle Boiler. Their retrofit design (into my former Triangle implementation) is outstanding. Of particular note, their implementation improves the maintainability of my radiant heating system going forward.
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Denise Mrofcza profile picture
Denise Mrofcza
11 January 2026
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We needed a new furnace and air conditioning unit. We had used Absolute Comfort for years to service our previous furnace. We got several quotes from different companies due to the size of the purchase. Ultimately we chose Absolute Comfort once again. Nick came over, reviewed what we currently had, what we wanted going forward and gave us three options for a replacement and his ultimate recommendation. The installation went as planned and we are grateful for their skilled, professional service. We would highly recommend them for all of your HVAC needs!
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Abbigail Caballero profile picture
Abbigail Caballero
2 December 2025
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Nick showed up the same day my heater decided to stop working and did an awesome job getting it fixed. He was thorough and professional and I would be happy to recommend this company to anyone.
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Glenda Kooker profile picture
Glenda Kooker
26 November 2025
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Woke up to the heater blowing cold air this morning. After looking at reviews I chose Absolute Comfort, Inc as my first call. Talk about friendly fast service! Within 3 hours Dillon was here, assessed my issue, and had my heater working again. I will be calling these guys again in the spring to do maintenance on my central air as well. Thanks Absolute Comfort!
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Nate Chisholm profile picture
Nate Chisholm
26 November 2025
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Friendly, courteous technicians. Quality service, great value for the money spent. Helpful navigating the rebate process.
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Becky H profile picture
Becky H
4 November 2025
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Easy to get an appointment in a reasonable time frame. Friendly - both the person on the phone and the person who came and serviced our AC/Furnace. Explained what he did and that there are no concerns at this time. Did check the date on the water heater also and let me know how old it is.
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Jim DeVille profile picture
Jim DeVille
3 November 2025
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Bill is the best. Explained everything in detail. I will continue to use Absolute Comfort for all of my heating and A/C needs.
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Wind Way profile picture
Wind Way
3 November 2025
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Our experience with Absolute Comfort over the past 20 years has always been positive. The have answered questions and corrected mistakes when they occur. We continue to use them because we trust them and their service.
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Mike Walker profile picture
Mike Walker
28 October 2025
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+0
I've been dealing with Nick and Absolute Comfort for many years. Nick has always been professional and prompt with my various service calls. Just recently, my boiler aged out, and I had Nick and team replace it. The new install was completed ahead of schedule and is working very well as I type. I highly recommend Absolute Comfort to any looking for a home heating service company.
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Christine Buzzard profile picture
Christine Buzzard
27 October 2025
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Absolute Comfort sent a technician out within two hours to fix my furnace. Bill was amazing— went above and beyond to get everything working and explained it all to me.
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Gay & Tom Hatcher profile picture
Gay & Tom Hatcher
23 October 2025
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Dylan did a great job and is very professional, knowledgeable, and extremely neat in the way he repairs items. He installed a new thermostat and connected it to my WiFi; he installed a service valve on my expansion tank; and he cut in a union on my tankless hot water heater. He always wears botties to protect you house and he always has the parts needed (in his truck). Highly recommend Absolutely Comfort for all your HVAC needs!
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Joanne Bainbridge profile picture
Joanne Bainbridge
23 October 2025
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We have used Absolute Comfort for the past seven years to service our furnace and solar hot water system as well as do repairs and install a new air conditioner. They do excellent work, are reliable and everyone who has come here, has been respectful, pleasant and very competent. I highly recommend this company
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Steven Lente profile picture
Steven Lente
19 October 2025
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Great service installing new/replacement water heater. Had some unforeseen issues with water pressure valve Scott and Dylan were able to troubleshoot and solve quickly. Have used Absolute Comfort for over 20 years regarding HVAC and have no reason to ever change service providers.
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Jeanie Nelson profile picture
Jeanie Nelson
9 October 2025
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We recently had Absolute Comfort inspect and perform maintenance on our boiler heating system and our Mitsubishi split heating and cooling system. We have used Absolute to annually inspect and maintain our HVAC systems for over 20 years. (A number of years ago, they even constructed a custom-built wood frame with a screen over the outside vent which now prevents mice from getting into our boiler!) They are consistently prompt, courteous, thorough and completely professional. We especially appreciate that they take time to explain their procedures and findings to our satisfaction, including the pros and cons of any recommendations. Thanks to Absolute’s high degree of competence, our systems have performed flawlessly. Therefore, we have complete confidence in recommending them to anyone in need of HVAC services.
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Carol Stringer profile picture
Carol Stringer
7 October 2025
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Scott was very thorough and friendly. Nice to know furnace ready for winter.9
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mark acosta profile picture
mark acosta
30 September 2025
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Amazing service.
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Karl Hinkle profile picture
Karl Hinkle
29 September 2025
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The crew at Absolute Comfort performs above and beyond expectations. Bill, who performed this year’s regular annual maintenance for us, took care of our furnace and central air units with care and professionalism. He even took a quick peek at our demand water heater to make sure there weren’t any indications of issues that might need attention. His expertise and depth of experience inspire confidence, and his advice and coaching regarding the operation of our systems will help us get the most out of them and keep them in tip top shape.
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The Rockies
23 September 2025
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Excellent job! I really appreciated the time spent explaining everything. Thank You!
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Jane Neff profile picture
Jane Neff
10 September 2025
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I have been using this company for many years and have had them install and maintain both hot water and forced air systems. they offer great customer service. I recently had them install a brand new system in our retirement home, and I cannot believe the quality of the air and just how comfortable the house feels. if you’re looking to install a new system or just looking for a company to maintain your existing system and be honest with you about what you have and what your best choices are I would recommend Nick at Absolute Comfort
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Steve Schmalz profile picture
Steve Schmalz
27 August 2025
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Absolute Comfort is outstanding! They recently installed a Mitsubishi Heat Pump system at our property, and the entire experience was exceptional. The team was punctual, professional, and the quality of the installation is top-notch—it looks fantastic and functions beautifully. What really stood out was their attention to detail and commitment to doing the job right. I’m confident in their work and will absolutely be using them again for all our future heating and cooling needs. Highly recommend Absolute Comfort to anyone looking for reliable, high-quality HVAC service!
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Jeff Murcer profile picture
Jeff Murcer
14 August 2025
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They did a really great job installing my new Mitsubishi split unit and it works very well. I'm so happy with the recomendation, the service and the product. Thank you Nick.
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Kay Liggett profile picture
Kay Liggett
31 July 2025
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I needed to retrofit HVAC in a cottage built in 1929 without central heating ductwork. The Mitsubishi heat pump is perfect for this building. Nick took care of everything, including permits, inspection, and utility rebate application. Superb service!
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David Ferguson profile picture
David Ferguson
25 July 2025
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Nick and Dylan at Absolute comfort were wonderful to work with. They explained all aspects of my repair. All equipment options were presented and we agreed on a size and manufacturer. (hot water heater) No one wants to call a plumber do to cost and waiting. Absolute Comfort called with a specific time for the repair. Dylan my installer did a really neat install and upgraded all to new building codes. I will not hesitate to call them again.
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Dean rager profile picture
Dean rager
14 July 2025
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After 10 different plumbers and HVAC people over the last 10 years, I have finally found the one company that can actually do the work in our home. Our system is a hybrid between industrial / residential system, and Absolute Comfort, has been the only company in 10 years that actually solved all of my issues.
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Gabrielle profile picture
Gabrielle
1 July 2025
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Great service! Installed a new furnace and AC, and had a great experience! Nick & his staff did a great job start to finish & the new system works wonderfully! 100% would recommend! I will continue to use them from here on out!
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david greenhalgh profile picture
david greenhalgh
26 June 2025
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Nick and his team at Absolute Comfort were a huge help to my wife and I. Customer service like that is greatly appreciated these days. Dave Green
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Jewels Burdick profile picture
Jewels Burdick
26 June 2025
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The customer service at Absolute Comfort is unmatched! They are precise, they care about their customers and do excellent work! I highly recommend them!
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Lisa Martinez profile picture
Lisa Martinez
17 June 2025
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Great company! My old A/C unit went down and was leaking coolant. Absolute Comfort replaced the entire unit, cleaned up the areas from the leak and the areas where they worked. They covered the carpet to keep it clean. They were knowledgeable, friendly and efficient and did an excellent job!
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Austin Jurgensmeyer profile picture
Austin Jurgensmeyer
16 May 2025
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The entire team at Absolute were incredible, professional and dedicated. The process from initial bid to final inspection was all handled easily. The boiler and mini-split installations both look and work great and show Absolute's commitment to a high quality service both for today and future work. We will certainly work with Absolute in the future, thank you!
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Bradley Gatheridge's profile picture
Bradley Gatheridge's
4 May 2025
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Nick and his company are top notch!!! They installed a tankless water heater for us and did an excellent job with wonderful customer service. If you want it done right you will choose them!! I will be having them install my new a/c unit also because I know it will be correct and have excellent backing if there is ever an issue!!
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Drew Herndon profile picture
Drew Herndon
29 April 2025
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We contacted Absolute Comfort to get an estimate on installing a Mitsubishi AC unit and heat pump, and they were quick to respond and came out to look at the site and provide a quote for the work. They gave a very reasonable estimate and also provided useful info on C.S. Utilities rebate program and tax credits for the unit we were considering. They were able to come out and install the unit within a week of our agreeing on the quote, and the crew arrived promptly on time and got right to work. They did a great job installing the unit (both internal and external components), as well as rewiring the electrical panel and running clean lines with covers for both the AC unit lines and the electrical lines. The whole crew was very friendly and professional, and got the project completed in less than a day. I would highly recommend Absolute Comfort to anyone looking to get HVAC help.
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Brooke Quigley profile picture
Brooke Quigley
17 March 2025
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Nick and his team are top-tier. We’ve had many HVAC issues with our rentals, and they’ve consistently addressed them quickly, correctly, and professionally—all while keeping costs reasonable. Highly recommend!
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Julie Vandergrift profile picture
Julie Vandergrift
28 January 2025
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We were in a heating crisis during the below zero temps last week. I just went down the line of companies to call and all said it would be an afterhours charge for same day service. I called Absolute Comfort and they were out that very morning. We had a rather complicated system do to age of the house. Dylan and Nick said they weren't leaving until we had heat. Unfortunately we needed a part that they had to order because the maker of the furnace went out of business. They were here the next day and got everything up and running smoothly. I can't say enough good about this company. I have an elderly mom that they were very patient with. Extremely professional, kind, and very reasonable in cost. I highly recommend this company.
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Jeremy S profile picture
Jeremy S
6 December 2024
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Nick and his crew were very professional, knowledgeable, and thorough. I’ve had 4 or 5 other companies out to service/repair my boiler and haven’t been impressed. The other large companies’ technicians were not hydronics experts and charged me to learn on my system, most without success. This wasn’t the case with Nick and for the first time I believe I’ve found the last company I need to continue maintenance on my boiler system.
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Bob Smentowski profile picture
Bob Smentowski
3 November 2024
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Exceptionally rare are those pro's like Nick @ Absolute comfort. Nick gave me a quick assessment to a problem he recognized and I could fix. He has earned my choice as a honest, forthright, HVAC guy for all my future needs. People of his good character deserve your vote of confidence!
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Lisa Seats profile picture
Lisa Seats
19 September 2024
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My husband and I do not leave a lot of reviews but the amazing service that was provided by this company, and specifically from Nick was something that I never encountered in my 57 years. Last month our AC went out so my husband reached out while he was at work via phone on a Saturday and Nick answered the phone. He stated that be was unable to come out that day but provided a few, very detailed suggestions on how to possibly fix our ac unit. Nick assured my husband he would call him on Monday and check in and if he was not able to fix the problem that Nick would come out and fix our unit. Late Monday morning my husband received a call from Nick and he was happy to report to Nick that his suggestions were perfect and within 45 minutes after he got home from work, my husband had repaired the unit per Nick’s very detailed instructions. I was in complete shock that number one, a company would actually go above and beyond by spending time on the phone giving detailed suggestions on how to possibly fix the issue and then followed through and called back as he stated he would. But number two, that my husband actually pulled it off. Like WOW! I am so impressed by this company, Nick and my amazing husband! So thank you Absolute Comfort and Nick you are fabulous!
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marcus profile picture
marcus
3 September 2024
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+0
Dylan & his entire crew are phenomenal!
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John Lindsey profile picture
John Lindsey
10 July 2024
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Nick and his crew are great. They worked around a change I had, installing a heat pump that works great but is unobtrusive. The crew did great work, seemingly leaving the house cleaner than it started even though they had to drill through walls. Highly recommend.
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Mitch Peckham profile picture
Mitch Peckham
24 June 2024
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Absolute Comfort replaced my aging heater with a new heater/AC. They did a great job installing the new unit in a tight vertical space and now we have a cool house during the summer heat which is very nice.
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Dean Jones profile picture
Dean Jones
14 March 2024
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In the HVAC world, Absolute Comfort is as good as it gets! I have known Nick since he started AC over 40 years ago and have used his company exclusively since then, including two full HVAC installations in my homes. He has assembled a first-class team of technicians over the years, uses high-end products, and ALWAYS backs up what he says and does! If you are looking for honesty, professionalism, and systems that really work, Absolute Comfort, Inc. is your company!
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CRUTCH Crutchfield profile picture
CRUTCH Crutchfield
16 September 2023
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Attention to detail is important on HVAC and hot water heater repairs. Nick and his crew diagnosed and repaired my HVAC, added ductwork, and replaced my hot water heaters. All of the work was done with considerable care and done well. I am really happy!
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Zane Gephart profile picture
Zane Gephart
22 May 2023
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Absolute Comfort is great! They have installed a new furnace, rebuilt my A/C system and installed A new hot water heater. Nick, the owner is always available and is up to date on all the new Technology on HVAC. Highly recommend them!
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Curtis Conkey profile picture
Curtis Conkey
30 March 2023
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+0
Absolute Comfort installed three Rinnai Direct Vent heaters in our home addition. They were always on time for appointments and were quick to get the installation accomplished. More importantly, they stuck with us as we worked to get the heaters adjusted to our high altitude ( 7000 ft +). Very professional. Highly recommend!
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Bruce Latimer profile picture
Bruce Latimer
24 March 2023
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Nick, the installation team, and office staff were terrific. They replaced a very old furnace with a high efficiency, two stage furnace. They also replaced the water heater and added an expansion tank. All work was done as scheduled. All were knowledgeable, courteous and professional. The work was neatly done, and they cleaned up before leaving.
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Karina Buck profile picture
Karina Buck
21 February 2023
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When we purchased our home in 2018, the previous owners recommended Absolute Comfort to maintain the HVAC. For five years, they provided excellent annual service. When it came time to replace the HVAC and install a new water heater this year, we got a very fair bid from Nick. His crew then completed the install in a fast and efficient way, and passed inspection with flying colors. I highly recommend this company.
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J Dreger profile picture
J Dreger
15 August 2022
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Initial contact was to repair an existing Rinnai unit, which they were able to do within 24hrs of contact. Ultimately, the unit just needed to be replaced, and they were able to get the job done on time and on budget.
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Margie Enfield T profile picture
Margie Enfield T
13 June 2022
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Awesome, awesome. Just plain awesome. Great people, friendly, helpful. Got my air conditioner up and running so fast.
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Chris Iaconis profile picture
Chris Iaconis
18 December 2021
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Absolute Comfort did an outstanding job repairing my in-floor and baseboard heating system. David was meticulous in diagnosing and repairing the system (6 zones, 2 pumps, 2 controllers, etc.) Nick was responsive, thorough, and took the time to explain the details to me. And the office staff was polite and efficient. The repaired system is quiet and running better than ever. A+.
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f z profile picture
f z
7 August 2021
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Installed a mini-split system last April and it has worked perfectly since then (it's now August). The install was fairly complex but went very smoothly. Highly recommended.
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Laura Murdock profile picture
Laura Murdock
6 June 2021
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We had a great experience. Could smell a small gas leak from our stove. They came out the next day and handled quickly. Price was fair. I was glad that I had been referred to them.
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Joanne Bainbridge profile picture
Joanne Bainbridge
18 May 2020
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Nick and his team replaced our aging solar water heater system and did a great job. Nick came out within a day of me calling. He gave the system a thorough check and realized the old system was barely working. He gave us several different options and price points. He and his team came out when they said they would and were finished in the time frame they gave us. They were knowledgable and very respectful of us and our home and showed the utmost courtesy. I wouldn't hesitate to use them again and they will be the company I use for all future heating and cooling maintenance jobs.
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Junam profile picture
Junam
7 May 2020
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My family and I got our furnace replaced through absolute comfort back in 2008. Our furnace was really old and it was time to get a new one. Colorado Springs utility recommended us to get furnace through them and I believe Robert was our estimator. He was very nice and honest with the price.
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Gary Caletti profile picture
Gary Caletti
20 January 2020
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We have been a repeat customer of Absolute Comfort. The last water they had put in lasted 17 years, which is very good for a hard water area like ours. Last Friday morning our water heater wasn't working anymore. I called Absolute Comfort and Chris called me a couple of hours later and was on his way out to our home in Monument. After assessing the issues, he gave me an estimate that I agreed to. About 2 hours later, he and 2 other technicians, returned and had a new one in our house before the weekend. All is working well and I was very happy with the service.
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Jason S profile picture
Jason S
7 July 2019
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Honest people
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Derek Miller profile picture
Derek Miller
12 April 2019
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We’ve utilized these guys for years. Extremely responsive, communicative, and seem very ethical. Highly recommend!
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Anderson Wiese profile picture
Anderson Wiese
17 January 2019
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These folks are the best. We had a confusing solar water system and they were only ones of 3 candidates who could figure it out. Then on multiple small repairs to other systems, they have always been prompt and reasonable. Then an emergency furnace outage in a rental property and they were completely on top of it asap. They have earned our loyalty for sure.
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Désirée B profile picture
Désirée B
20 October 2018
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Stellar. Furnace would not kick on and house was freezing! They appreciated the urgency of my situation and worked around my schedule. I felt they were 100% trustworthy so I just unlocked the house and had them assess and fix. Very personable and high level of integrity and efficiency.
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Larry Magnuson profile picture
Larry Magnuson
9 March 2018
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When our furnace stopped working I called the office and was greeted by a very pleasant, helpful person. Within a few hours a technician, Rick, was at our door. He was both personable and efficient. I highly recommend Absolute Comfort!
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naomi niess profile picture
naomi niess
1 November 2017
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We had a boiler/furnace replacement done by Absolute Comfort. We were very pleased with the longevity of the 2 workmen who came for the 3 day installation, and their quality work. When the city inspector came and commented "I sleep better when THIS company installs these boiler units"...well, that was super to hear! They were very complimentary with the workmanship this company provides, also, so we definitely made a great decision with this purchase!
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